Privacy Policy
This policy explains how information submitted through the Studio Found website is handled when you contact us about a product, delivery, viewing, interior design service or other enquiry.
1. Information we collect
When you submit an enquiry, the website may collect the information you choose to provide, such as your name, email address, phone number, enquiry type, product or SF number, and message. The website also uses a hidden anti-spam field to help identify automated submissions.
2. How we use your information
We use enquiry information to respond to your request, provide information about products or services, arrange communication about delivery or viewing, and manage the enquiry you submitted. We do not use information for unrelated purposes simply because it was submitted through this form.
3. How enquiries are processed
Website enquiries are submitted through the site's Firebase/Firestore integration and may then be processed through Studio Found's operational enquiry workflow. Access to enquiry information should be limited to people and systems that need it to respond to or manage the enquiry.
4. Sharing of information
Studio Found does not sell enquiry information. Information may be handled by service providers used to operate the website and process enquiries, where necessary for those services to function.
5. Retention
Enquiry information is retained only for as long as reasonably necessary to respond to the enquiry, provide related services, maintain appropriate business records, or meet applicable legal obligations.
6. Your choices and rights
You can ask Studio Found about the personal information associated with an enquiry you have submitted and request correction or deletion where applicable. Requests can be made through the contact page.
7. Cookies and website technologies
The website may load third-party services and libraries required for functionality, fonts, analytics or other site features. Your browser may therefore receive cookies or similar technologies from those services. The exact technologies used can change as the website is maintained.
8. Changes to this policy
This privacy policy may be updated when the website, enquiry process or applicable requirements change. The latest version will be published on this page.
9. Contact
If you have a privacy question or want to make a request concerning information you submitted through the website, please use the Studio Found contact page.